Privacy Policy

Full Coverage LLC ("we," "us," or "our") operates the website myfullcoverage.com and related tools including lookup.myfullcoverage.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect information about you in a variety of ways:

• Personal Information: Name, email address, phone number, mailing address, and business information you provide when requesting a quote, contacting us, or creating an account.
• Business Information: DOT number, MC number, fleet size, cargo types, loss history, and other details relevant to obtaining insurance quotes.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and other diagnostic data collected automatically through cookies and similar technologies.
• Publicly Available Information: Our carrier lookup tool accesses publicly available data from the Federal Motor Carrier Safety Administration (FMCSA) and other government sources. This data is publicly available and not collected from you.

How We Use Your Information

• To provide, maintain, and improve our insurance brokerage services.
• To process and respond to your quote requests and inquiries.
• To share your information with insurance carriers for the purpose of obtaining quotes on your behalf.
• To communicate with you about your account, policies, renewals, and service updates.
• To comply with legal obligations, including state insurance regulations.
• To detect, prevent, and address fraud or other illegal activities.
• To analyze website usage and improve user experience.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Insurance Carriers: We share your business and risk information with insurance carriers to obtain quotes and bind coverage on your behalf. This is a core part of our brokerage service.
• Service Providers: We may share information with third-party vendors who perform services on our behalf, such as website hosting, analytics, and email delivery.
• Legal Requirements: We may disclose information when required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate information.
• The right to request deletion of your personal information, subject to legal retention requirements.
• The right to opt out of marketing communications.

To exercise any of these rights, please contact us using the information below.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: