1. Class of operation
Every insurer keeps a list of the work it wants and the work it will not touch. One market writes tractors hauling dry van freight and refuses every box truck. Another writes hotshots but not household goods movers, or flatbeds but not car haulers. A portal may let you pick a class it will not actually write, and the no only arrives when a human underwriter reads the file. This was the single largest coded reason for declines on our board.
How to pass it: Describe the operation exactly: equipment, commodities by percentage, and whether you haul for hire or your own goods. Then send the file only to markets whose appetite includes that class. A clear class description also stops a quote from being repriced later, when the underwriter learns what you really haul.